Why does my equipment need to be serviced?
It is recommended that your Pulse equipment is serviced every two years as a minimum. If you are conducting 1,000 tests or more per annum, we would advise an annual check-up. There are a number of reasons to have your equipment regularly serviced:- To make sure that your equipment is operating as it should;
- If you are carrying out compliance testing, the calibration certificate requires renewal every two years;
- To comply with the Pressure Systems Safety Regulations 2000 (PSSR);
- To maintain your equipment’s warranty coverage.
Although we send out service reminders, it is your responsibility to request servicing and report service records to any authorised regulatory body for which system calibration is a requirement.
What does an equipment service include?
- A full inspection of all of the pieces of equipment (hardware, pneumatics and electronics)
- Replacement air release nozzle (helping to ensure maximum air flow delivery)
- Replacement non-return valve, safety valve and filter element on the air receiver
- Replacement of the controller clock battery and SD Card (where applicable)
- Updated system firmware across the equipment
- Check, test and tune of the compressor
- A replacement compressor air intake filter and safety valve
- A full check of all system sensors (all pressure and temperature recording devices)
- A signed formal Written Scheme of Examination
- Full system calibration checks on the equipment in our calibration chamber, issuing updated certificates
The calibration certificate will be valid for two years from the date of the service.
What’s included with the Enhanced Compressor service?
We also now offer an enhanced service for the air compressor pump. This is recommended for heavy users of the equipment or at every second service. It includes replacement of piston rings and gaskets to ensure that the compressor maintains its original performance with no slowing of overall charge time.How long does a service take?
We typically offer a 3-day turn around on the equipment service and calibration, this allows time for any unforeseen issues with your equipment or additional parts that need to be ordered.What items are needed for the service?
All three parts of your Pulse system and associated cables must be sent in for service - the controller, air receiver(s) and the compressor. Customer drop off and collection is preferred. However, we can also support with packaging and courier options both ways or one-way as required.How do I book a service?
If you would like to book your Pulse equipment in for your service, contact us using the booking form below.Book an equipment service
Please provide your preferred date for servicing to take place and the serial numbers of your equipment.